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Which of the following helps to keep and grow clientele?

  1. Sending birthday cards and providing consistent good service

  2. Offering the cheapest prices

  3. Limiting service availability

  4. Focusing on online sales only

The correct answer is: Sending birthday cards and providing consistent good service

Sending birthday cards and providing consistent good service helps to create a strong and positive relationship with clients. Offering the cheapest prices may attract some clients, but it is not a sustainable strategy for long-term growth. Limiting service availability may actually drive away potential clients and limit the growth of your clientele. Focusing on online sales only may also limit your ability to connect with and retain clients who prefer in-person interactions. Overall, maintaining good service and showing appreciation through actions like sending birthday cards can help to establish a loyal and growing clientele base.