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What should be used when there is dry hair and scalp?

  1. Medicated shampoo

  2. Natural oil treatment

  3. Clarifying shampoo

  4. pH balanced shampoo

The correct answer is: Natural oil treatment

When a person has dry hair and scalp, it is important to use a natural oil treatment. This is because medicated shampoos and clarifying shampoos can be too harsh and strip away natural oils, making the dryness worse. pH balanced shampoos may not be moisturizing enough to combat dryness. Therefore, a natural oil treatment is the best option for nourishing and hydrating the hair and scalp.